As Companies and frontline workers are scrambling to employee email database catch up on all backlogs from the beginning of the year. Major updates to Salesforce Field Service include: – Dynamic Priority allows dispatchers to focus on the jobs that matter employee email database most , with intelligent scheduling and optimization capabilities that automatically prioritize jobs, based on service level agreement (SLA) or how critical the task is. For example, if maintenance has not been performed or the warranty is about to expire,
That work will automatically receive priority employee email database over the others. – Einstein Recommendation Builder enables organizations to rapidly deploy machine learning models to improve service, including AI-driven recommendations to employee email database ensure mobile workers always have what they need to get the job done. Einstein looks at previous requests and work orders to identify which items will be required to complete the current order. – Asset 360 is a new set of asset management capabilities that Service Max is building in collaboration with Salesforce.
With Asset 360, companies will have full visibility into employee email database their install base , service contracts and asset performance (e.g. machinery, medical equipment) to maximize complex equipment uptime and reduce employee email database operational costs . – Appointment t Assistant, which uses GPS to automatically update the status of appointments on the agenda with the arrival time of the technician. This keeps clients informed, and facilitates the possibility of leaving the premises and/or preparing properly before the professional begins their work,